Five Innovation Principles |
To drive growth through innovation, you must embrace the following five innovation principles into your own unique approach:
Principle 1: Innovation Must Be Approached as a Discipline Companies sometimes seek to promote creativity, by, for example, sending their people to facilitated brainstorming sessions. In a cover article in Inc. Magazine several years ago, a reporter was allowed to participate in one such session at a leading ideation center, and write about the methods used. The article detailed how a team of managers from a mid-sized food company facing flat sales growth was led through various proprietary lateral thinking exercises and came away with 75 high potential ideas. But three years later, we were told that not a single idea became a product that made if into the marketplace. Blaming the firm's "corporate structure and management," the spokesperson lamented that "It's hard to get ideas through an organization." Such sessions are incredibly fun and often produce lots of new possibilities and plenty of excitement. But nothing happens because innovation, or inventing the future as it's sometimes called, is not a discipline, and ideas, no matter how good, get pummeled by the pressures of the present.
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Principle 2: Innovation Must Be Approached Comprehensively A comprehensive approach to innovation means that it becomes the responsibility and way of operating of business units and functional departments, whether purchasing, operations, finance, or human resources, just as much as it is for new product development or marketing. You can donwload excellent powerpoint slides on marketing management and business strategy here.
Principle 3: Innovation Must Include an Organized, Systematic, and Continual Search for New Opportunities While the question was dismissed as "ridiculous and irrelevant" at the time, five years later the firm's long-distance revenue was declining so rapidly that the company sought to sell off its long-distance unit at fire sale prices. Clearly, today's seemingly irrelevant question could quickly become tomorrow's threat—or opportunity.
Principle 4: Innovation Must Involve Everyone in the Organization Beyond a seldom-used suggestion system for cost-saving ideas, most companies have no way to stimulate or harvest the good ideas of their people. Not so at companies that are designed for continuous, all-enterprise innovation. The assumption that lower-ranked managers and rank and file employees cannot come up with powerful, growth-producing, breakthrough ideas is viewed in these firms as a paradigm unfitted to 21st century reality.
Principle 5: Innovation Must Be Customer-Centered Because today's customer is more sophisticated, with more information available at the touch of a keyboard to compare and contrast an ever-increasing array of value propositions, the discipline of innovation means learning to listen to customers and potential customers in new ways. And it means inviting the voice of the customer to permeate the design and implementation of new concepts, if those ideas are ultimately going to drive growth.
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